Live demo · Clinics
Missed-Enquiry Recovery
Watch a clinic enquiry get an instant reply, a front-desk flag and a place in the daily summary.
A simulation in your browser of the workflow we set up for clinics, on a fixed sample day. Switch between a physio clinic and a dental practice, and between opening hours and after hours.
Playground
Try it yourself.
Synthetic data only — please don't enter real patient, claim or personal details.
Changing either setting starts a fresh sample day for Riverbend Physio (fictional).
2. Instant reply
Sample day: Thu, 15 Oct, 11:30 am (clinic open)
Send an enquiry to see the reply the patient gets straight away, and why it was flagged.
Emergency, urgent and new-patient enquiries appear here for the front desk, most important first.
About this demo
What it does and how it runs.
Our offer for allied health and dental practices, running on a fictional physio clinic and dental practice. Every enquiry gets an instant reply with a few intake questions, new-patient and urgent requests are flagged for the front desk, and the owner gets a daily summary.
- TypeScript
- Workflow rules
- Email & SMS
- Daily reports
Things to try
- Send the chest-pain sample: the reply points to 000 and the enquiry goes to the top of the front-desk list.
- Switch to “After hours” and send an urgent sample to see the wording change.
- Send a few samples, mark one as called back, then open the owner's daily summary.
In a live setup (not in this demo)
- In a live setup, replies go out by email or SMS from the clinic's own address or number, from your website form, inbox and missed-call line.
- Front-desk flags arrive where your team already works, such as email or Microsoft Teams, and the summary is emailed to the owner each evening.
- Reply wording, intake questions and urgent words are agreed with each clinic. The automation never gives clinical advice and doesn't book appointments by itself.
An NTS AI Lab internal demo with fictional clinics and patients, built to show how Missed-Enquiry Recovery works. It is not a live clinic deployment and there are no client results.
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Want a tool like this for your team?
We build automations like these around your own systems. Tell us what you'd like to automate and we'll reply by email.